* a) Collection of monthly dues and special assessments when necessary
* b) Follow-up on delinquencies
* c) Provide financial reports and analysis
* d) Submission of year-end report
* e) Accounts payable
* f) Assist accounting firm with preparation of tax return and/or required audits

* a) Solicit contract labor
* b) Employ on-site personnel when applicable, (wages, taxes and benefits are an owner expense) and provide in-house training (outside training courses are an owner's expense)
* c) Site inspections (administrative)
  d) Building compliance and construction supervision
  e) Assist when necessary with punch list administration completion
  f) Provide 24 hour emergency maintenance

a) Welcome packages
b) Assist with social activities
c) Group discounts
d) Senior and family resource coordination
e) Resident correspondence, excluding mass mailings
f) Accept, respond and follow-up to resident concerns

* a) Assist in writing a Marketing Plan, including an Affirmative Fair Housing Marketing Plan (AFHMP)
* b) Supervise the implementation of Fair Housing procedures
* c) Assure objectives are realized by periodic review and adjustment
* d) Maintain cost analysis on marketing sources
* e) Provide guidance in market analysis and rental rate structure
* f) Show apartments and screen potential applicants (generally performed by site staff)
* g) Develop all marketing materials, including ads, brochures, etc. (the actual marketing materials are paid by the Owner)
* h) Speak to neighborhood groups, outreach agencies, vendors, etc. to promote better leasing activity and build community awareness

  a) Printing of checks & bank fees
* b) 24 hour after hours message service
  Newsletter (when applicable)
Legal fees
Attend local landlord group or municipal meetings
Complete, when applicable, all necessary requirements of housing programs such as Section 8, AHTC, Rural Development, etc. and assure compliance