Resident Resources

Emergency Maintenance Information

Call: 608-222-1981

(Press 4 at anytime during the message)

Leave your:

  • Full Name
  • Address (including City)
  • Phone Number (please repeat)
  • Nature of emergency

We will contact you back shortly.

Other Resources

This is an online request that will be forwarded to BMC via e-mail. It is not intended for any type of emergency repair that could be considered potentially life threatening.


This is a printable form in PDF format.
Please print checklist and use as a reference when moving out of apartment.


Learn what can be done to prevent property crime from your residence or auto.


Tis the Season for Theft from Auto

The City of Madison Police Department started a new social media campaign yesterday on trying to prevent theft from auto.

The City of Madison has experienced over 1100 Thefts from Auto so far this year.

There have been 26 guns stolen out of autos this year
There were 41 guns stolen out of cars in 2016
Since 2016 there are now 67 guns in criminal hands that DID NOT HAVE TO HAPPEN
The majority of these cases occurred with unlocked cars

They will be sending out a reminder each night on Twitter, Facebook and Instagram to remind people to lock their cars and garages, using the hashtag #NightlyLockup



How to avoid a ticket or a tow in the season of snow

Don't let the snow lead to a ticket or a tow. Here are few things you need to know to AVOID a ticket or a tow:

  • Alternate Side Parking is in effect city-wide with the exception of the Snow Emergency Zone (unless there is a Declared Snow Emergency).
  • Alternate Side Parking is in effect from November 15 - March 15, seven days a week, regardless of weather conditions.
  • Park on the EVEN house numbered side of the street on even numbered days from 1-7am.
  • Park on the ODD house numbered side of the street on odd numbered days from 1-7am.

Violations of the Alternate Side Parking rules are subject to a fine of $20 when a Snow Emergency has NOT been declared.
Violations of the Alternate Side Parking rules are subject to a fine of $60 when a Snow Emergency HAS BEEN declared.


Avoiding Rental Scams

From DATCP Beware of Online Rental Scams - Beware of rental scams hitting Wisconsin using online advertising sites such as Craigslist. The Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) has received reports from various partners that consumers in the Madison and Milwaukee areas have "rented" properties advertised online only to find out later that the property was never available for rent.  Consumers wired money to the "landlord" to hold the property.  Now the consumers have no place to live and the "landlord" can't be found to return their money.

The Bureau of Consumer Protection advises consumers when renting property, whether for vacation or longer-term housing, to:

  • Know exactly with whom you are doing business.  Does the person/management company actually exist?
  • Verify the property address exists and is actually for rent.
  • Inspect the property (inside and out) before you put any money down.
  • Get a rental agreement in writing, if possible.
  • Never wire money. 
  • Be cautious if you are asked to send money out of state when the property you are renting is located in Wisconsin.  Ask why and verify the reason.

It is also a good idea to rely on friends, family, co-workers or local professionals to assist you in your search.

For more information or to file a complaint, visit the Consumer Protection Bureau at, send an e-mail to or call the Consumer Protection Hotline at 1-800-422-7128.

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Access to Independence, INC


Tenant Rights and Responsibilities

Bicycle Information

Building Inspection Unit

Bus Information

City of Madison Maps

Farmers Market

Fire Prevention

Library Information

Low Income Bus Pass Program

Madison Apartment Living

Madison General Ordinances (Ch 32=Landlord Tenant Law, Ch 34=Fire Prevention, Ch 37=Minimal Housing)

Offices of the Dean of Students



Police Department

Police Department, Central District

Police Department, East District

Police Department, North District

Police Department, South District

Police Department, West District

Recycling & Waste Information


STEM-Student Tenant Education & Mediation

Tenant and Landlord Rights & Responsibilities

University of Wisconsin

Focus on Energy

Access to Independence, INC


Emergency Maintenance Information   Call: 608-513-4130
Leave your: Full Name • Address (including city) • Phone Number (please repeat) • Nature of emergency

We will contact you shortly.