Emergency Maintenance Information
Call: (608) 513-4130
Please leave your:
- Full Name
- Address (including City)
- Phone Number (please repeat)
- Nature of emergency
If no answer, our on-call maintenance technician will contact you shortly.
Other Resources
Access the Resident Portal to pay rent or dues, submit maintenance requests, and more.
Online Payment Platform Update
This is an online request that will be forwarded to BMC via e-mail. It is not intended for any type of emergency repair that could be considered potentially life threatening.
This is a printable form in PDF format.
Please print checklist and use as a reference when moving out of apartment.
Tenant Rights and Responsibilities
Avoiding Rental Scams
From DATCP Beware of Online Rental Scams – Beware of rental scams hitting Wisconsin using online advertising sites such as Craigslist. The Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) has received reports from various partners that consumers in the Madison and Milwaukee areas have “rented” properties advertised online only to find out later that the property was never available for rent. Consumers wired money to the “landlord” to hold the property. Now the consumers have no place to live and the “landlord” can’t be found to return their money.
The Bureau of Consumer Protection advises consumers when renting property, whether for vacation or longer-term housing, to:
- Know exactly with whom you are doing business. Does the person/management company actually exist?
- Verify the property address exists and is actually for rent.
- Inspect the property (inside and out) before you put any money down.
- Get a rental agreement in writing, if possible.
- Never wire money.
- Be cautious if you are asked to send money out of state when the property you are renting is located in Wisconsin. Ask why and verify the reason.
It is also a good idea to rely on friends, family, co-workers or local professionals to assist you in your search.
For more information or to file a complaint, visit the Consumer Protection Bureau at datcp.wi.gov, send an e-mail to datcphotline@wisconsin.gov or call the Consumer Protection Hotline at 1-800-422-7128.
Connect with us on Facebook at www.facebook.com/wiconsumer.
Resident Assistance Links & Resources
Food Share Wisconsin-Food Stamps
U.S. Department of Housing and Urban Development
Madison Gas & Electric Average Energy Use & Cost for Residential Addresses served by MG&E
Madison Metropolitan School District
Rent Assistance in Dane County Wisconsin
Utility Energy Assistance (608-267-8601)
Wisconsin Home Energy Assistance Program (WHEAP)
City of Madison, Links & Other Resources
Bicycle Information
http://www.ci.madison.wi.us/trafficEngineering/bicycling.cfm
Blind or Visually Impaired Information and Services
https://www.dhs.wisconsin.gov/obvi/index.htm
Building Inspection Unit
http://www.cityofmadison.com/BI/bihome.html
Bus Information
http://www.cityofmadison.com/metro
City of Madison Maps
http://www.ci.madison.wi.us/maps.html
Fire Prevention
http://www.madisonfire.org/
Library Information
http://www.madisonpubliclibrary.org
Madison Apartment Living
http://www.madisonapartmentliving.com/
Madison General Ordinances (Ch 32=Landlord Tenant Law, Ch 34=Fire Prevention, Ch 37=Minimal Housing)
http://www.municode.com/resources/gateway.asp?pid=50000&sid=49
Madison.com
http://www.madison.com/marketplace/rentals/
Offices of the Dean of Students
http://www.wisc.edu/students
Parking
http://www.cityofMadison.com/parking/parking.html
Police Department
http://www.cityofmadison.com/police/poldept.html
Police Department, Central District
http://www.cityofmadison.com/police/central.html
Police Department, East District
http://www.cityofmadison.com/Police/east/
Police Department, North District
http://www.cityofmadison.com/police/north.html
Police Department, South District
http://www.cityofmadison.com/police/south.html
Police Department, West District
http://www.cityofmadison.com/police/west.html
Recycling & Waste Information
http://www.cityofmadison.com/streets/index.cfm
SAFEwalk
http://www2.fpm.wisc.edu/trans/safe/safeescort.htm
STEM-Student Tenant Education & Mediation
www.stemmadison.com
University of Wisconsin
http://www.wisc.edu
Dane County Links & Resources
City of Fitchburg Building Inspections
City of Fitchburg Police Department
City of Monona Building Inspection
City of Monona Police Department
City of Sun Prairie Building Inspections
City of Sun Prairie Police Department
Dane County Fair Housing Ordinance, Chapter 31
Dane County Humane Society