Property Management Services

* Included in management fees

Accounting Functions:

  • Collection of monthly dues and special assessments when necessary*
  • Follow-up on delinquencies*
  • Provide financial reports and analysis*
  • Submission of year-end report*
  • Accounts payable*
  • Assist accounting firm with preparation of tax return and/or required audits*

Prepare or review annual budget*

Prepare long term capital improvement plan

Maintenance of common area (interior and exterior):

  • Solicit contract labor*
  • Employ on-site personnel when applicable, (wages, taxes and benefits are an owner expense) and provide in-house training (outside training courses are an owner’s expense) *
  • Site inspections (administrative)*
  • Building compliance and construction supervision
  • Assist when necessary with punch list administration completion
  • Provide 24-hour emergency maintenance

Bid out insurance coverage per specific owner instruction*

Resident Services: (primarily done at the site level)

  • Welcome packages*
  • Assist with social activities*
  • Group discounts*
  • Senior and family resource coordination*
  • Resident correspondence, excluding mass mailings*
  • Accept, respond and follow-up to resident concerns*

Marketing Functions:

  • Assist in writing a Marketing Plan, including an Affirmative Fair Housing Marketing Plan (AFHMP)*
  • Supervise the implementation of Fair Housing procedures*
  • Assure objectives are realized by periodic review and adjustment*
  • Maintain cost analysis on marketing sources*
  • Provide guidance in market analysis and rental rate structure*
  • Show apartments and screen potential applicants (generally performed by site staff) *
  • Develop all marketing materials, including ads, brochures, etc. (the actual marketing materials are paid by the Owner) *
  • Speak to neighborhood groups, outreach agencies, vendors, etc. to promote better leasing activity and build community awareness*

Miscellaneous Administration:

  • Printing of checks & bank fees
  • 24-hour after-hours message service*
  • Newsletter (when applicable)
  • Legal fees
  • Attend local landlord group or municipal meetings
  • Complete, when applicable, all necessary requirements of housing programs such as Section 8, AHTC, Rural Development, etc. and assure compliance